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Technical Support

Cyberteam provides software installation support to our licensed software customers, using the FREE and secure UltraViewer remote support application which can be downloaded by clicking here to visit the UltraViewer website.

How to arrange remote technical support

To arrange your remote software support, all you need is your PayPal purchase transaction number, and a few minutes to review the remote technical support calendar to book a 30-minute support call, which is usually enough time to install our FXMCSM Forex software products to any up-to-date Microsoft Windows 7, 8, and 10 computer.

Select the month, click on any blue date, choose any available 30-minute meeting time slot, click confirm, enter your contact details to reserve your technical support slot and to receive your invite.

You can also change the calendar timezone and times, using the calendar down arrow, and selecting the correct one for your geographical location.

How to begin your remote technical support

When your remote software support session is about to start, send us the displayed UltraViewer Allow Remote Control Your ID and the one-time generated password by email to supportteam @, and we will be able to connect to your computer and begin the remote technical support session.

How to end your remote technical support

When we have finished the software installation, for your security close down the UltraViewer remote support application, and no-one, not even us will be able to access your computer.

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